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iPhone 6 Crystaline

PROUD TO BE DIFFERENT

 

You may be here as a result of a bad experience with your Telecoms supplier. Don’t worry, you won’t get that here. You will deal with real people who come and see you, hold your hand through the process and will chat through any implementation challenges. We’re proud of what we do and we’re good at it. Currently in contract? Where possible, we’ll cover the termination fees of your existing contract.

 

We offer small to medium sized businesses completely independent advice and access to technologies they may not be aware of. Through partnership with industry leading communications providers from the network to the handset, we regularly provide our customers with cost effective solutions that deliver them competitive advantage.

WHAT WE DO

We deliver a ‘virtual’ communications team for small to medium sized businesses who either don’t have the necessary expertise in-house, or perhaps don’t have the time or capacity to fully support their business telecoms in order to keep pace with the fast moving world of technology.

 

Any Crystaline solution starts with a full understanding of your business needs and we always put as  much time into this part of the process as we do into specifying, installing and maintaining your products.

 

Our service promise guarantees we will be accurate and honest about what we can provide to ensure we deliver a solution that’s right for your business.

OUR PERFORMANCE

PERCENT OF SUPPORT CALLS ANSWERED IN 4 RINGS0%

CUSTOMER RETENTION IN 20160%

CUSTOMERS WHO WOULD REFER CRYSTALINE0%

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MOBILE

With the unprecedented development of smartphones, tablets and phablets, mobile working has seen radical growth and will only grow further. Businesses are looking for and being challenged to use more flexible working environments.

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VOICE

Our family of Voice services and products ensure that we can design, deliver and support the right solution to meet your business requirements. From standard line rental with unbeatable call tariffs, to fully featured Hosted VoIP solutions,

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DATA

Crystaline are experts in designing, delivering and managing the right Internet connectivity to meet your business requirements. Our products cater for every budget – from ADSL Broadband through to Fibre Ethernet Leased lines.

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UNIFIED COMMS

Unified Communications (UC) allows the dynamic integration of all business communications such as Voice (IP Telephony, traditional phone lines), Instant Messaging, Video Conferencing, Presence, Voicemail, Email, SMS and Fax.

PUTTING OUR CUSTOMERS FIRST

100%

PERCENT OF SUPPORT CALLS ANSWERED IN 4 RINGS

88

IP DESK PHONES INSTALLED IN JANUARY 2017

99

PERCENT CUSTOMER RETENTION IN 2016

623

Happy Customers

COMMUNICATION SERVICES TO SUPPORT YOUR BUSINESS