Crystaline provide exceptional customer service, offering an honest and transparent relationship with clients. A friendly and responsive customer helpline with expert advice and technical assistance.
A simpler way of communicating complex B2B solutions, by cutting out the jargon. The latest innovations in the mobile, data, voice and unified communications markets to help businesses grow. A hands-on service. We love what we do and take pride in our product and services.
Crystaline were formed with the aim of providing the latest solutions and innovations in managed business communications to the SME market, with a focus on exceptional customer service and building long-lasting client relationships.
In a rapidly-evolving B2B Technology landscape, Crystaline aim to provide expert advice and effective mobile, voice, data and unified communication solutions for businesses. Crystaline create effective communication solutions, from the perfect handset and tariff for staff on-the-go, to providing cutting-edge office telephone systems, enabling businesses to meet their growth objectives and goals.
Just a quick note to say a big thanks for all the telecom and internet support during our recent office move (including our 3 month stay in temporary offices!). You and you team have been indispensable in keeping us connected to our clients and also come up with some versatile and cost effective solutions to our needs
"The team at Crystaline have always been incredibly helpful and completely knowledgeable. They have always provided practical cost effective solutions to all of TI and telecoms issues and they are always contactable to discuss projects."
"When it comes to communication systems, Crystaline have a wealth of experience and knowledge. We find the Company and its staff informative, helpful, competitive and perfectly positioned to offer bespoke or standard solutions. We are very satisfied with their approach and service to our business needs."
"Since we have been with Crystaline they have restored my faith in the telecommunications industry. Crystaline have given us excellent customer service and have delivered on what they promised! There is always somebody helpful on the end of the line and they have been able to assist me efficiently on numerous occasions. I would recommend Crystaline to any business and I do not normally recommend anybody"
"GWP Consultants have been a customer of Crystaline since February 2011. During this time we have received an excellent service. Pricing has never been our top priority but Crystaline’s pricing has remained very competitive. We are constantly targeted by other providers but we would not consider changing as we have everything we need from Kristian and his team at Crystaline, with a professional service, good customer relations at the right price. Reliable communications is essential to any business, I would highly recommend Crystaline for mobile and landline services to any business"
"I first met Kristian Torode back in 2007, and Crystaline have supplied Property Personnel with all our mobile phones since that date. Kristian and his company have always provided us with a first class level of service and we are happy to recommend them"
"Crystaline have been managing our mobile communications for a little over 6 years now, during this period of time they have assisted in reducing our overall mobile communication cost considerably and provided us with a level of customer service which is second to none. They have managed our mobile communication needs from start to finish, whatever our requirements and delivered it on time with zero fuss. I would happily recommend Crystaline and its team to anyone looking for someone to manage their companies mobile communication requirements"
"First class customer care! Any queries or problems have always been dealt with in a fast and professional manner. This as well as a great service made it a real easy business choice to renew our contract with Crystaline again. Keep up the good work!"
"We have been with Crystaline now for the last 8 years and during that time we have built up a very good relationship with them. They have supported us through some big changes, like upgrading our entire phone system from ISDN to VOIP, and they have always listened and advised us with our best needs and interests at heart, not whatever would bring them the biggest commission like most other companies! Their pricing is always competitive and usually the best we can find and their customer service is second to none. The fact that if there’s a problem with a line, that I can phone up, be answered within seconds and actually know that the fault has been logged and is being dealt with, means that I can spend more of my time doing actual work rather than sitting on hold to a call centre"
"By far the leading service for quote, quality of service. Crystaline have given us the best service with instant availability as well as expert advice to guide us through our mobile phone transition. Would highly recommend this high quality professional service"
"Crystaline has given our business professional customer service over the years we have been with them"
"I have used Crystaline for the last 5 years now. Fantastic service, Fantastic team. These guys really are top of their game!"
"Crystaline provide a friendly and personal service to us. We have made a significant financial saving on our phone bills and Crystaline also save us time, as we are never kept on hold and all issues and queries are dealt with immediately. The service is personalised and flexible to our changing needs. Their considerable industry knowledge and experience have helped us greatly. An excellent service, which beats dealing direct with the major networks"
"When it comes to communication systems, Crystaline have a wealth of experience and knowledge. We find the Company and its staff informative, helpful, competitive and perfectly positioned to offer bespoke or standard solutions. We are very satisfied with their approach and service to our business needs"
"The team at Crystaline have always been incredibly helpful and completely knowledgeable. They have always provided practical cost effective solutions to all of TI and telecoms issues and they are always contactable to discuss projects"
"A great company that offer a personal touch to our needs and manages our account to a very high level of customer service"
"We have dealt with Crystaline for over 4 years. They deal with all our needs from mobiles to landlines to ADSL. They are very professional but friendly and approachable and very helpful. I cannot recommend them more highly"
"We've been dealing with Crystaline for several years now and find them the ideal telecoms partner for our business. The back-up team in the office are always quick to respond to issues, not that there are many, and where we need to discuss changes to our telecom requirements the sales team talk us through all the options available and offer bespoke advice tailored to our needs. Our contract is imminently up for renewal again and we see no reason why our partnership with them will not continue"
"Just a quick note to say a big thanks for all the telecom and internet support during our recent office move (including our 3 month stay in temporary offices!). You and you team have been indispensable in keeping us connected to our clients and also come up with some versatile and cost effective solutions to our needs"
"I have always found Crystaline to be concise, courteous and helpful with any enquiry. They offer a very professional service which we have used for many years and would have no hesitation in recommending their products and services"
"Crystaline provide me and my staff with non-nonsense support whenever we need it. They are always very courteous, knowledgeable, responsive and efficient. Nothing is too much trouble"
"We switched provider to Crystaline in August 2014 and this has been the best move we ever made. The level of service is exceptional and the response to queries is second to none"
"Crystaline have been excellent in all aspects. Too many people get wrapped up in trying to save the odd pound and fail to recognise good service. Obviously being local helps, but even given that I think we'd struggle to find anyone as responsive as you guys. 10/10, and I always recommend you"
They were able to demonstrate clear cost savings for us – over 20% on the fixed line calls. No other company comes close to them on price.
Crystaline’s customer service and attention to detail is superb. I really take it for granted I no longer have the day to day hassle of sorting out everything from damaged or stolen phones to constant contract renewals
Crystaline are a pleasure to work with. They are professional, reliable and deliver an excellent service
Great customer service and having trust in my supplier are key. Crystaline have proved they provide good advice, competitive prices and service with continuing support beyond signing the contract