About This Project


Company

Operating out of sites across the Chichester area of West Sussex, Newey Roundstone are one of the UK’s largest propagators and producers of protected ornamental plants.

 

Roundstone specialise in growing, investing, innovating and distributing the highest quality plants to retailers and professional growers for over 30 years.

 

 

The Brief

Newey Roundstone have been a Crystaline client since 2010 at which point they adopted our Hosted Voice service. Roundstone soon reaped the rewards of our cost effective, flexible and resilient VOIP (Voice Over Internet Protocol) communication solution. Hosted Voice uses offsite equipment which means the business does not need to purchase or install phone equipment on their premise.

 

Saving the business money whilst allowing their employees the flexibility and control of working from anywhere, Roundstone felt it made perfect sense to roll out the service across their Northern sites. Crystaline will make this an easy and stress-free transition for Roundstone ensuring that the advanced features and endless benefits are rolled out seamlessly.

 

Having become accustomed to their unbeatable value and high quality customer service, it was with no hesitation that Roundstone also turned to Crystaline for an innovative and dependable mobile solution.

 

 

Our Solution

Roundstone’s request for a mobile solution was music to Crystaline’s ears and we knew the perfect service to offer – Vodafone One Net Business. This service offers small and medium-sized businesses a simple and affordable way to unify their communications ensuring their customers, employees and suppliers are seamlessly connected, whether in the office or on the move. One Net Business works with Office 365 to let employees answer calls on any device, from laptop to tablet, mobile to fixed line.

 

 

Results

Having implemented One Net, Roundstone have found that one number, one voicemail and one bill affords them one less worry.

 

In providing them with one unified service, Newey Roundstone continue to reap the rewards of dedicated customer service and run their business with the knowledge they’re in safe hands. We are in touch with Roundstone regularly and ensure we have frequent face to face meetings, strengthening our relationship with them. We are excited to see this relationship grow.


Newey Roundstone

Industry Sector

Horticulture

Location

Chichester, West Sussex

Staff Numbers

20

Client website

www.roundstone.co.uk

Category
Mobile, Unified Communications, Vodafone OneNet, Voice